AAOC Privacy Policy

Effective Date: July 12, 2021

This Privacy Statement sets forth the online data collection and usage policies and practices that apply to and does not apply to information we collect in any other fashion. is operated by the Apartment Association of Orange County (AAOC).

1. Collection of Information by
By using, we may request that you provide personal information, including your name, mailing address, email address, telephone number and other generalized background information. In addition, if you enter personal information on an online form, we will collect the personal information you provide, which may include your company name and location, company contact information, billing contact information, and other information related to your relationship with AAOC.  We may also collect payment card information for purposes of membership dues payment and other transactions. When registering for an account, we may ask that you provide a username and select a password.  We ask that you maintain the confidentiality of your login credentials.

Moreover, there is information about your computer hardware and software that is or may be collected by us. This information can include without limitation your IP address, browser type, domain names, access times and referring website addresses, but is not linked to your real-world identity. We also get information about your interaction with our website to learn more about how our visitors interact with our website so that we can better provide our services. Our servers automatically collect and log data about your server's Internet address when you visit us. When you request pages from our web site, our servers may log your IP Address and sometimes your domain name. Your IP Address is used to help identify you and to gather demographic information about our customers as a whole, but does not include personally identifiable information. We do not attempt to connect your IP address with your real-world identity. Our server may also record the referring page that linked you to us (e.g., another web site or a search engine); the portions of you visited; any search terms you have entered on, or a referral site; and other web usage activity and data logged by our web servers.

2. Our Use of Your Information

We use the information we gather on, whether personal, demographic, collective or technical, for the purpose of operating and improving, fostering a positive user experience, and delivering the products and services that we offer. We may use your contact information in order to send you emails or other communications regarding updates at The nature and frequency of these messages will vary, but we offer you controls to opt-out of commercial emails from us. We additionally may employ Internet tracking and analytic tools such as Google Analytics to better understand and deliver a user experience. We also use the information that we gather for internal system administration, to help diagnose problems with our server, and to administer our web site. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider. We may link this information with your Personal Information.  Google allows users to opt out of tracking by Google Analytics and Google Analytics Demographics and Interest Reporting services.  For more information about how Google uses this data, you can visit: How Google uses data when you use our partners' sites or apps. Additionally, you can use the Google Analytics opt-out browser add-on to opt-out of having your activity on available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (gtag.js, analytics.js) that is running on websites from sharing information with Google Analytics about visit activity.

3. Disclosure of Personal Information to Others

We do not disclose your personal information to third parties, or your combined personal and demographic information or information about your use of except as follows:

  • With our service providers to provide Services for us and who are required to protect your personal information, including:
    • data processing contractors that provide computer services on our behalf
    • web hosting or web development firms that host or develop parts of
    • distribution firms that will fulfill your requests
    • billing firms that process your orders
    • mailing firms that will assist us with our mailings
    • marketing firms that will assist us with direct marketing
    • data analytics firms that help us conduct customer research and analyze users’ interactions with
    • service contractors that provide engineering services on our behalf
  • With relevant business partners:
    • with whom we jointly offer products and Services
    • to facilitate a direct relationship with you, including in connection with any program we administer jointly or on behalf of the business partner
    • to enable electronic communications with you as part of a purchase, a program, or other activity in which you have elected to participate
  • With a purchaser of or sale or any of our legal entity (or our assets)
  • To comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions
  • To combat fraud or criminal activity, and to protect our rights or those of our affiliates, users, and business partners, or as part of legal proceedings affecting AAOC or our business partners
  • In response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate
  • With your consent.

4. Use of Cookies and Local Storage

We use cookies, which are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes, and similar tracking technologies on our website and when providing our website.  Some cookies are set by us and called first-party cookies. We also use third-party cookies, which are cookies from a domain different than the domain of the website you are visiting, for our advertising and marketing efforts.

You have a choice about the placement of cookies on our website. You can use your web browser to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation.  Guidance on how to control cookies in popular browsers is contained here:

  • Microsoft Internet Explorer
  • MacOS Safari
  • Mozilla Firefox
  • Google Chrome
  • Adobe (Flash Cookies)

5. Access to, Opt-Out and/or Modification of Your Information may provide account holders limited access to or the ability to modify Your personal information. Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

If you are receiving newsletters, commercial emails or other communications from, but subsequently change your mind, you may opt-out by selecting an appropriate link in those email communications as indicated for the opt out or by sending an email to optout@ We retain indefinitely all the information we gather about you in an effort to make your repeat use of more efficient, practical, and relevant.

6. Security of Personal Information

We have implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

7. Children is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

8. Do Not Track Disclosure

Regulatory agencies such as the U.S. Federal Trade Commission have promoted the concept of Do Not Track as a mechanism to permit Internet users to control online tracking activity across websites through their browser settings. Since no industry standard has been adopted, we currently do not process or comply with any web browser’s “do-not-track” signal or other similar mechanism that indicates a request to disable online tracking of individual users who visit

9. Third Party Links may, from time to time, contain links to and from third party websites, such as partners, affiliates, and advertisers.  If you follow a link to any external website, it will have its own privacy policy and we are not responsible for the content or practices of such third party websites or their policies. We are also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices before you submit any personal information.

10. Changes to Privacy Statement

If we decide to materially change our Privacy Policy for, we will post those changes through a prominent notice on the web site so that you will always know what information we gather, how we might use that information, and to whom we will disclose it. If at any time, you have questions or concerns about this Privacy Policy or believe that we have not adhered to this Privacy Policy, please feel free to email us at

11. International Users

Your Personal Information will be collected and stored in the United States, and subject to the laws of the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country.

12. Contact Information operates under the control of Apartment Association of Orange County, a California non-profit entity with its principal place of business at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. You can email us at for concerns related to this privacy policy.