Certified Apartment Portfolio Supervisor - CAPS (Virtual)

A nationally recognized credential for multi-site property managers. 
*Must attend ALL dates and pass the exam for certification eligibility
Class begins each day at 9:00 AM and ends at 4:00 PM.

• Monday, August 3, 2026
• Monday, August 10, 2026
• Monday, August 17, 2026
• Monday, August 24, 2026

The Apartment Association of Orange County (AAOC) is proud to offer the CAPS – Certified Apartment Portfolio Supervisor designation course for the very first time!

The CAPS designation is a nationally recognized credential provided by the National Apartment Association and is designed for experienced multifamily housing professionals looking to strengthen their leadership, operational, and portfolio management skills.

As an affiliate of NAA, AAOC is excited to bring this professional development opportunity directly to our members and local rental housing professionals.

Whether you are looking to advance into regional leadership, strengthen your financial and operational knowledge, or elevate your career within the multifamily housing industry, CAPS is designed to help you lead with confidence in today’s evolving rental housing landscape.

WHAT IS CAPS?
The Certified Apartment Portfolio Supervisor (CAPS) designation is an advanced credential created for experienced property management professionals overseeing multiple apartment communities, large assets, or regional operations.

This course focuses on leadership, financial analysis, portfolio performance, operational strategy, and asset management, all while strengthening the professionalism and decision-making skills needed to successfully supervise multifamily portfolios.

Earn your CAPS designation and strengthen your portfolio management and leadership expertise. The National Apartment Association developed the CAPS (Certified Apartment Portfolio Supervisor) program to help multifamily housing professionals advance their careers in portfolio and asset management. Whether you are preparing for regional leadership or already overseeing multiple communities, CAPS will help you sharpen your operational, financial, and strategic management skills to become a stronger leader in today’s rental housing industry.

Click Here to Learn More About CAPS and other NAA Designations

WHAT YOU WILL LEARN:
During this intensive 4-day course, attendees will strengthen their knowledge in areas including:

• Understanding management agreements and owner reporting
• Stakeholder relations with residents, communities, and municipalities
• Mortgage financing and budgeting across portfolios
• Portfolio performance measurements and property valuations
• Troubleshooting under-performing properties
• Property acquisition and due diligence
• Market analysis and property inspections
• Operational and financial analysis
• Property development feasibility analysis
• Investment strategies, including renovations, refinancing, and dispositions
• Talent development and staff management
• Managing teams during acquisitions and property transitions
• Contemporary management challenges and ethical decision-making

This course also covers modern operational topics such as:
• Occupancy challenges
• Emotional support animal considerations
• Ratio Utility Billing Systems (RUBS)
• Cybersecurity awareness
• Music licensing compliance

REQUIREMENTS

To obtain the CAPS credential, candidates must complete the following:

• Minimum of 24 months of employment as a multi-site supervisor or be either a CAM, ARM, or RAM credential holder in good standing.
• Successful completion of all CAPS coursework (totaling 40 hours)
• Meet all examination standards within six (6) months of declaring candidacy

If you have any questions regarding this certification course, please reach us at fabian@aaoc.com

REGISTRATION POLICIES:

Once enrolled, there are no refunds or exchanges on purchases of events and seminars. In the event a seminar is canceled or rescheduled, a full refund will be offered. Please read all information thoroughly.

NOTE: Course materials will be provided in e-book format. Please provide the attendee's full name and email address for all course correspondence and materials.

Virtual Training Registration Ticket

Member Ticket: $1,199.00
Nonmember Ticket: $1,499.00

PLEASE NOTE:

This course will be offered using e-book course materials, and all students are required to provide their own device (laptop or tablet recommended) to access the course content during class. When registering, it is imperative that each attendee provides their own individual email address (a personal email is preferred) in order to receive the e-book download link and all course correspondence. Shared email addresses cannot be accepted. Students will receive the e-book download link approximately one week prior to the start of class, and the course manual may be accessed on up to three (3) devices.

If you have any questions regarding this certification course, please contact Fabian Bon at fabian@aaoc.com.