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Chapter 2 Quiz
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Name
*
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Last
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*
The number one goal of applicant screening is to _______ _________ _____________ ____________.
*
Community managers should adhere to all ___________, ___________, and ____________ laws when screening applicants.
*
The Fair and Accurate Transaction Act (FACTA) protects the applicant from __________ theft, and __________ in consumer reports.
*
___________ and ___________ by residents or ____________ ____________ are prohibited without permission from management.
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__________ __________ begins the day the resident moves into the community. Provide a problem-free move-in day by preparing in advance.
*
In moving a prospect to a final close, a large part of your success depends on your ability to overcome ___________. As a professional Leasing Consultant, it is important to realize they happen at any time.
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On the telephone, be sure to give the prospect clear ___________ to the property.
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Start your ______________ by mailing the prospect a note and making a follow-up call.
*
As you walk through the apartment during a tour, help your prospect __________ it.
*
Your goal in leasing is to __________ the prospects __________ and wants to the best of your ability.
*
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Join Now
Owner/Management Application
Supplier Application
Our Services
Events
>
Sponsorships
Event Photos
Education
>
Owners & Management
Maintenance
Scholarship
In-Person Training
Online Training
Certified Rental Housing Provider Education Program
Resident Screening
>
Online Screening
ApplyConnect Screening Service
Compliance Requirements
Pricing
Forms
Legislative Affairs
>
Elected Officials
Political Action Committee (PAC)
PAC Donations
Santa Ana Prep
Service Provider PSC Directory
Ratio Utility Billing Software
Apartment News Magazine
>
Advertising Specifications for Print
Article Submissions
Archived Issues
Contact
Team AAOC
Board of Directors
Wall of Honor
>
Legislator of the Year
Lifetime Achievement Award
Dorothy Gourley Award of Excellence
Partnerships & Affiliations
Office Address & Information
>
Contact Form
Login
Members Only
Online Resident Screening
COVID-19 Resources