Chapter 2 Quiz

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The number one goal of applicant screening is to _______ _________ _____________ ____________. *

Community managers should adhere to all ___________, ___________, and ____________ laws when screening applicants. *

The Fair and Accurate Transaction Act (FACTA) protects the applicant from __________ theft, and __________ in consumer reports. *

___________ and ___________ by residents or ____________ ____________ are prohibited without permission from management. *

__________ __________ begins the day the resident moves into the community. Provide a problem-free move-in day by preparing in advance. *

In moving a prospect to a final close, a large part of your success depends on your ability to overcome ___________. As a professional Leasing Consultant, it is important to realize they happen at any time. *

On the telephone, be sure to give the prospect clear ___________ to the property. *

Start your ______________ by mailing the prospect a note and making a follow-up call. *

As you walk through the apartment during a tour, help your prospect __________ it. *

Your goal in leasing is to __________ the prospects __________ and wants to the best of your ability. *

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