Knowledge is Power
Whether it's methods to improve your business, ways to keep your operations running efficiently or economically, or the details of new laws and regulations, you can't afford to miss learning opportunities that will improve your bottom line. The AAOC provides a full schedule of ongoing educational seminars to provide up-to-date-information on issues that matter to you.
Trade Show & Conference
Held once a year, this event showcases businesses to thousands of rental-housing owners, managers and property management professionals in a one day. With exciting themes, you won’t want to miss the opportunity to be a part of this fun-filled event!
Held twice a year, this event is a must attend! From motivational speakers to industry professionals, our Education Luncheons are not to be missed. Tailored specifically for rental-housing property managers, these luncheons will provide an educational and entertaining forum, covering a wide-range of topics. Attendees will greatly benefit from these informative and interactive luncheons, providing them with the opportunity to implement many new ideas in the daily operation of their properties.
General Membership Meetings
These informative monthly meetings are held on the third Tuesday of each month (exceptions: March, July, August, December). Members come to learn about various rule and regulation updates, pertinent information regarding upcoming laws as well as general information on how to keep your property “rent-worthy.” A great networking opportunity for all!
Fair Housing Seminar
Providing current comprehensive information on state and federal Fair Housing laws, this seminar will help you avoid costly discrimination lawsuits. Important topics include: successful Fair Housing business practices and tools for maximizing profits and minimizing liabilities, answers your questions about how Fair Housing laws apply to tenants with disabilities and families with children, how to update your management policies and property rules to comply with Fair Housing Laws, and how Fair Housing can serve as a resource for owners and managers.
From accepting applications and evaluating credit reports to service notices and filing evictions, this seminar will provide you with the “ins and outs” of resident screening.
Maintenance Skills 101
Learn to “talk the talk” and “walk the walk,” never be intimidated by a maintenance issue! Let the experts help you become knowledgeable in the proper terminology and empower you when dealing with contractors and handymen, while providing cost effective solutions. Learn everything from basic toilet repairs, the “drippy” facts about faucets, solving simple electrical issues, simple maintenance and repair of heating & air to everything you wanted to know about general maintenance.
Periodic harassment training for managers has always been a good idea; now it is required by law. AB 1825 requires that all California employers with 50 or more employees provide at least two hours of harassment avoidance training to all managers once every two years. This training is mandatory for any manager who hires, fires, disciplines, and/or directs the work of one or more other employees (which may include some contractors and vendors). Although the training is not mandatory for employers having fewer than 50 employees, it should nonetheless be considered by every apartment owner or Management Company as an essential part of its approach to preventing harassment claims and lawsuits.
Specifically tailored for property owners and managers, learn to setup your rental properties and tenants records, automatically record rents due, late fees, and expenses, and make customized reports specifically for each property.
Certified Housing Provider Education Program
This 11-week Educational Course includes sessions on: Residential Property Management, Marketing Analysis & Strategies, Property Maintenance, Leasing Techniques & Renting to Qualified Residents, Legal Issues Affecting Landlords and Tenants, Fair Housing Laws, Human Resources, Employee Development, Dealing with Outside Contractors, Financial Management, and Liability, Emergency & Crime Management.
NAA Designation Classes:
Certified Apartment Manager (CAM) Course
This 11-week Educational Course includes sessions on: Management of Residential Issues, Legal Responsibilities, Human Resources Management, Fair Housing, Marketing, Property Maintenance for Managers, Risk Management, Financial Management, and Community Analysis. Once successfully completing the program, the following Designate Benefits will be available:
This 7-week Educational Course includes: Two non-technical sessions consisting of online learning followed by online practice scenarios; and five technical sessions consisting of hands-on classroom training followed by online practice scenarios. Non-Technical Courses include: Inside the Apartment Business and People, Projects and Profits. Technical Courses include: Electrical Maintenance and Repair, Plumbing Maintenance and Repair, Heating, Ventilation and Air Conditioning (HVAC) Maintenance and Repair, Appliance Maintenance and Repair, and Interior and Exterior Maintenance and Repair. Once successfully completing the program, the following Certificate Holder Benefits will be available:
The Certified Apartment Portfolio Supervisor (CAPS) course includes:
CAPS Candidates must have:
Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.
The National Apartment Leasing Professional (NALP) course includes:
NALP Candidates must have: